About
Global Executive with 25+ years of leadership in luxury and premium goods. Delivered…
Articles by Paulo
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What are the best gifts to bring to a business meeting in Brazil?
Being part of a very multi-cultural and diverse environment, Brazilians are always very interested about other cultures. Make sure the gift represents the culture of where you come from, and there is a relevant personal story behind your chosen gift. "Standard gifts" bought in your country's duty free shop will not be detrimental, but will also not cause the lasting impact you would want to have. Choosing something more personal with a story behind (and perhaps a handwritten note) will work wonders.
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What are the common pitfalls to avoid when doing business in Brazil?
Do not under estimate the competition of local companies. Brazil is a very complex, volatile and specific place, and the top local players survived and thrived in that environment. The agility and flexibility required to succeed in Brazil is not the same as in most other countries, and typically formulas from outside will not work in the expected ways. Get local advice, give serious consideration and then decide or not to enter. But if you decide to enter, be prepared to be resilient and to constantly adapt... long-term thinking and patience can give the desired results. I'm Brazilian and have done business with Brazil from other countries in multi-national business for 23 years now.
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You're rebranding across multiple channels. How do you keep your brand consistent?
Training the teams and partners on the new guidelines is the most important point, but they must understand the reasoning behind the changes. This motivates them to speed up roll-out and execute with excellence. Choosing priorities is also important. Branding is about impressions, locations with most traffic first and with more oversight, 80/20 always works and, in the end, it is about consistency for the highest quantity of consumers possible, not consistency for the highest quantity of points to sale.
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You're faced with multiple crises to manage. How do you keep a sense of calm and focus amidst the chaos?
I have had multiple opportunities to deal with crisis of different categories (natural disasters, Covid pandemic, financial, etc) and my view is that the best things to do are: - Keeping yourself and your teams focused on what can be controlled. Often you cannot control external factors but you can control what you and your organization will/can do. - Think about a crisis as an opportunity for learning. How to be more agile, more prepared for it in the future. Crisis are always opportunities for doing things differently and implementing change. - Most crisis are not about life or death... it's important to distinguish which ones are what and to keep a perspective. - Take action and take decision. - Over communicate. It helps the teams.
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I grew up in Naples—a city of contrasts, contradictions, and intensity. A place where beauty and chaos don’t cancel each other out. They…
I grew up in Naples—a city of contrasts, contradictions, and intensity. A place where beauty and chaos don’t cancel each other out. They…
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Experience
Education
Licenses & Certifications
Languages
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English
Full professional proficiency
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Spanish
Full professional proficiency
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Portuguese
Native or bilingual proficiency
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French
Professional working proficiency
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Italian
Elementary proficiency
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